Quality

With 3,000+ employees, we recognize the importance of setting and maintaining high standards consistently for all our services. As a leading service provider in the industry, Isnaad meets the highest international standards for its services with its ISO 14001, ISO 45001 and ISO 9001 certifications.



Isnaad has been awarded the Cleaning Industry Management Standard (CIMS) certification. This accreditation confirms that we uphold the highest global cleaning standards for our clients and end-users.

We are also IRATA certified for our high-level cleaning and maintenance solutions.

Our constant pursuit for better service standards is further illustrated through our Imtiaz Academy, a fully equipped training center accredited by the British Institute of Cleaning Science (BICSc). Imtiaz Academy features 2 full-time trainers and 6 BICSc-certified assessors, which allows it to not only conduct professional training programs, but also audit, assess and certify cleaning skills in-house.

We further enhance the quality of our services by supporting the professional development of our employees. This begins with structured training programs where employees are equipped with the right skills to handle challenges in their new roles. We also provide them with opportunities for job rotation, so they get the chance to experience and learn about operating in different environments and engage in a continuous journey of learning and professional development.


ISSA Certificate of Membership